The new standard

The retail world is going through massive changes. Offering an excellent service and a special customer experience are no longer nice extras, they have become necessities. This requires a grip on your outlet and insight into the behaviour of your customers and staff. BigBrother makes it possible. With StoreWatch, the backbone of well-known electronics chains, DIY stores and supermarkets, wholesalers and department stores.

Bouwmaat
“Our branch managers have more control over their return processes."
Harco Ebbens - Director Bouwmaat Amsterdam
Hanos
"Quick and direct insight into all my locations has saved me a lot of time."
Rob Simons - Manager Security & Safety
Hoogvliet
" The link with self-scan cash registers provides more insight into the transactions and enables us to continue to innovate."
Gerard v.d. Berg - Manager Construction & Technology

SECURITY & SAFETY

Nothing escapes
your attention anymore

StoreWatch adds intelligence to camera images and data.
This gives you information you can really use!

"The camera system detects critical events and allows me to intervene in advance."
"At the push of a button, I can present evidence for the efficient handling of theft."
"StoreWatch adds intelligence to camera images and data. This gives you information that you can really use!"
“How does my staff react in case of theft? That's what I want to know, so I can train them on that better."
"You want actively receive that one image of that empty display, suspicious customer or junk on the shop floor.''

CONTROLE

Grip on all processes and transactions

StoreWatch gives you an overview of everything that goes on in front of and behind the scenes. You can monitor and retrieve all transactions, monitor your inventory and even improve the customer experience.

“I can see right away whether our products and actions are correctly presented to the customer.”
"Our self-scan checkouts now work with an automatic age check when alcohol is being paid for."
"Returns, discounts and till-open-without-transaction are high-risk events and are automatically checked."
“I get an insight into the kind of mistakes that my cashiers make, so I can provide them with specific extra training.”

TIME SAVED

Save masses
of time

Offering images and data is not an art.
You want an interface that helps you quickly and intuitively to extract the answer to your question from this information.

"By being able to search for time, event, transaction and employee, I get the answer very quickly."
"I can immediately find cash register differences, errors in transactions, but also fraud. Some actions even make fraud predictable."
"I can now manage many matters remotely. That saves me a lot of travel and inspection hours every week."

CUSTOMER EXPERIENCE

Increase your customer satisfaction

With StoreWatch, you spend less time on control and administration. Time you can invest in customer focus and hospitality.

"My staff is less concerned with control and administration and more with the customers. This will make both parties happier."
"You can see right away whether you need to open more cash registers, which means my customers will never be queuing up in line again."
"Previously, my employees were fixated on security, but now they are looking at what they can do for the customer."
"Whatever you can automate, you have to automate. But you don't automate hospitality, you have to spend time on it."

WHAT IS STOREWATCH

The world's smartest camera system

StoreWatch sets the standard in store security and process improvement of shops. A unique feature is the possibility to link all camera images to transaction data, technical reports, alarms and customer information.

A SYSTEM THAT WORKS WELL

The success of a system is determined by the ease with which the user can work with it. StoreWatch is thus demonstrably better to use than other systems.

All events in one overview screen

The possibility to link all camera images to transaction data, technical reports, alarms and customer information.

OVERALL VIEW

The overview screen provides insight into all details of a transaction. In text, with icons and with video stills.

 

SAVE EVERY DETAIL

At a glance, you can see the total amount, the payment method, at which cash register has been paid, what the products are and who the cashier is.

PRACTICAL SEARCH FILTERS

With special filters you can quickly bring out deviant behaviour. This allows you to focus directly on suspicious transactions.

Searching is finding thanks to advanced search options

MORE INFORMATION

In the Overview mode you can see all the video images from a transaction. Easily select the image you want to enlarge.

SMART SEARCH FILTERS

Filters allow you to select what you are looking for. Thus you can discover fraud without having to know the receipt numbers.

EYE ON THE CASH REGISTER

In `Till Receipt” you can see whether your employee acts according to the procedure for payment and giving customer benefits.

View of every detail and global view

IMAGES IN HD-QUALITY

All camera images are recorded and saved in HD quality and are always available.

 

LIVE VIDEO CHANNELS

You can view up to 16 video channels of your location, in your favourite order.

 

YOUR IMAGE ARCHIVE

The archive function allows safe storage of images. At the touch of a button, you can easily export images for delivery to the authorities.




    TARGET GROUPS

    The smartest modular camera surveillance system for the retailer

    Security

    StoreWatch is intuitive and fast. This means that the management of your shop takes less time while your service improves.

    SHOP

    StoreWatch, the standard in the security of shops, increases your operational excellence at the lowest total cost of ownership.

    HEAD OFFICE

    StoreWatch eliminates the need for numerous visits to your locations. You can see live what you want to know and actively receive incident reports.

    POWERFUL MODULES

    Modularly extendable to your situation

    StoreWatch is the world's smartest data-driven camera system. In addition to the most inviting and practical interface, StoreWatch offers numerous custom expansion possibilities. From security to operational excellence.

    BigBrother, an innovation company

    Security is not about watching but about opening your eyes

    We help companies in the retail market with the transition of their
    business to the customer needs of tomorrow.

    Is your shop ready for the future?

    We are ready for you! We will be happy to demonstrate StoreWatch to you so that you can see with your own eyes how many practical, everyday things can be done in a much safer, more efficient and more customer-friendly way.